We love camping along the frying pan river and at Chapman Lake. In fact we've been camping at this campground and our favorite site for over 20 years and never had any issues. I't's cold and snowy on January 24th when I wake up early, pull up ReserveAmerica.com and make my reservation for our favorite site for 6 months away, June 24th. I alert friends and family to join us, this is going to be a great summer weekend, something to look forward too while it's snowy and cold. The much anticipated day arrives! After waking at 5 am to pack my camper Friday morning and then working a full 8 hour day we pull out of the house at 5pm and head to our favorite camping site 2 hours from home. We have dinner packed and ready to eat when we arrive at our site. A nice car ride along the Frying Pan river, truly a beautiful place and a beautiful evening. We arrive at 7 pm, pull into our loop and get to our site to find a monster 5th wheel parked and setup in our site. Wow, even the reserved sign doesn't have our name on it. What is happening? Did I have the wrong site, date, or am I going crazy? Luckily I had printed my itinerary and retrieve it from my bag. Yep, correct date, correct site, not crazy, wth? Rather than approaching this person, "The Parents" as indicated on the reservation sign, we drive back down the entrance of the campground to look for the campground host. We arrive to find several other campers frustrated and looking for the host as someone was in their sites too! The host was nowhere to be found so we drove back up to our site to politely let the person know he is in our spot and we have reservations. We approach "The Parents" who were relaxing by a fire with beer and wine, which is where I should be! Mr. Parent let us know they arrived Thursday, no "reserved" signs were up so he paid for this site for the weekend and he felt it's theirs. I show Mr. Parent my reservation confirmation and Mr. Parent says there was a mixup and he's already setup and we can go find another site. His wife then reports that the campground host did return later in the day and told them that the site was reserved and he was late putting up the sign. Apparently, then The Parents persuaded the elderly campground host to let them stay by writing a letter explaining how they feel they should have the site for the weekend and it's too much work to break down and move. That afternoon Mr. Parent moves my "reserved sign" and selected us a site down the road. They ask us to please just take that site and all will be fine. This site they selected for us in the full sun, did not had the 2 foot grass cut and did not have room for our pop up! We drive back down to the host site to find the host to let him know we are not accepting this alternative site and I want the site I booked 6 months ago. We have friends staying in sites adjacent to this site. We finally find the elderly campground host who let's us know he had an emergency in the morning and left the campground without putting up the reserved signs or cleaning the bathrooms. By mid day Friday the operations manager was alerted that the bathrooms were not cleaned and reserved signs were not up. Reinforcements were called in. Two campground hosts from nearby campgrounds were called in to come clean bathrooms and get the signs up. We then ask the elderly, visibly upset host to accompany us to the site to ask "The Parents" to leave. He states he cannot and that we need to go speak to Carol as she is now in charge. Carol was out and about dealing with other campers who were in the wrong spot, other campers were moving and understood the situation. We find Carol on her golf cart dealing with this mess, let her know our predicament and she willingly she drives over to ask "Chad" to move. I find it odd they are on a first name basis, she let's me know the couple begged them to stay in our spot too! We did not accompany her but according to our friends camping next to our site, "Mr. Parent" was combative, screaming and yelling, making threats and would not leave our site. Carol drives back down to let us know he's not moving. This is unacceptable, who's in charge I ask? Carol calls the district operations manager and wakes him up at 9pm and he makes the drive up to the campground from town, he's not happy about this. He too then asks "The Parents" to move which "Mr. Parent" then states he's had too much to drink and cannot drive. Jeff the operations manager caves in and let's them stay in our spot for the night. By now the campground is almost full leaving us an unused campground host site as our only alternative to spend the night. I then state, fine, if he's too drunk tonight, then he's out at daylight tomorrow. The operation manager agrees and drives back up to the our site to let "The Parents" know they must leave before 9am Saturday morning. It's now 10pm, we've had no dinner, no campfire, no libations! We opt to pop up our camper and make the best of it and get to bed about midnight. We rise early and fish at the lake and catch lots of beautiful lake trout. It was a great morning and now we're ready to go get our site and make some breakfast. It's 9am and the operations manager arrives and heads up to evict "The Parents" who were not even awake yet! By 11am they were out, Mr. Parent pissed, I'm pissed, the campground operations manager is pissed and the elderly campground host lost his job. All of this is due to the fact that the Parents' chose a reserved site and would not move. By late Saturday morning, he is now packed and cuts his 4 day weekend short and drives his enormous fifth wheel back to Denver, good riddance! We pull into our site at noon on Saturday and get to making breakfast, we are finally eating and have permission to stay late into Sunday as no other reservations were made for that night. This is the best site at Chapman Lake and we now spend the afternoon relaxing at our beach and fishing and enjoying the cool mountain air. Saturday night was awesome sitting at the campfire with our friends and enjoying our beloved spot. All in all, we will be getting a full refund for our camping fees for the two nights. We love this campground and will continue to make reservations and camp here. All I can say is, please check to make sure you're not in a reserved site. If it is reserved, then move, it's why this whole online booking system was setup to prevent situations like this. I understand that Mr. Chad Parent thought he was in the right due to the lack of signage. However, he did learn the site was reserved and then pleaded verbally and wrote a letter persuading the wishy washy campground to let them stay, whereas he should have packed up and moved and all this would have been avoided. Way to go Mr. Chad Parent, I hope you learned your lesson and won't be poaching campsites any longer! Thanks for reading, happy camping and may you never meet "The Parents!"