FAQ: Please read before posting

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Franconia, Pa.
In order for the members of the PopUpPortal to give you assistance when you have a question or a problem on a Popup topic, it is important to get as much information as possible in the first message of the topic.

For Tow Vehicle / Towing questions:

Tow vehicle Year, Make, Model, Auto or stick, Engine size and type, factory tow package, factory tow rating as equipped (if you know it), 2wheel drive or 4 wheel drive
Example: 2009 Ford Flex, Auto , V6 - 3.5 L, tow package, 4500 Lbs, 2WD

For questions about Popups:

Popup Year, Make, Model, New or Used
Example: 2008 Fleetwood Seapine, New

For questions on accessories like a furnace, fridge, water heater, a/c unit, converter, tires, etc:

Make/brand, model number, how old, factory installed or added later.
Example: Dometic Refrigerator Model #3713G, 6 years old, factory installed.

For all categories of questions:
It is helpful to know about you.
Is this your first Popup?
Where are you located? (State laws, terrain are factors in answers)
Are you a DIY type of person?, etc

Attaching pics can be very helpful to show us what your problem is.

To save yourself time, consider putting your Tow Vehicle (TV) and PopUp (Pup) basic information on your signature line.

Remember, the more accurate information you provide, the easier and more quickly members will be able to help you resolve the problem.

PopUpPortal Staff
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